FAQ & Knowledge Bank; ... 1855 Folsom Street, Room 401 San Francisco, CA … Self-service graphical interface accessed via APeX login. Read more about APeX Reporting Workbench; Quick Links MyResearch. Still having trouble? 8. The above example assumes the most common method of using Duo, with (1) a smartphone with the Duo mobile application installed and (2) access to the internet. Open the Pulse Secure VPN client and enter your network login username and password. Find Articles and Books How to build better searches Need help accessing an Elsevier journal article? Please enable javascript now. Pulse Secure VPN allows users outside of the UCSF directly connected internal network to access restricted resources at UCSF (e.g., connecting to file shares, servers, desktops). If you need assistance, contact the UCSF IT Service Desk. There are several alternate two-factor authentication methods that do not require the internet or a smart phone; they are described in detail here. 10. Call UCSF MyChart Customer Service at 415-514-6000. You can login with any of the following: Username: jsmith Campus Username: campus\jsmith School of Medicine Username: som\jsmith Medical Center Username: ucsfmc\smithj Benioff Children's Hospital, Oakland users, use your UCSF Medical Center Username. It is a common perception on campus that "Epic is closed and doesn't want to talk to outside systems." You will only be asked to set up Duo once. Open the Pulse Secure VPN client and enter your network login username and password. 4. Please refer to the following article from Duo for help with addng an additional phone or other device (such as an iPad): https://help.duo.com/s/article/3516?language=en_US. UCSF Apex Hackathon. Click Start setup to continue. Contact the IT Service Desk: Call the Service Desk: 415.514.4100; IT Service Desk Chat (login required) Submit a Service Desk ticket (login required) APeX Reporting Workbench. Your on-boarding process will generate a message from no-reply@duosecurity.com to your "first.lastname@ucsf.edu" provisioned email account. To view our site, you have to enable Javascript. Home » Self-service graphical interface accessed via APeX login. ViewPoint (web-based temperature monitoring system) You will be prompted to enter a secondary password. To view our site, you have to enable Javascript. We are using a third-party application called Duo to provide two-factor authentication (a subset of multi-factor authentication) for systems such as Remote Access, VPN and Outlook Web Access. Please note that while the article mentions a “Duo Restore” feature, UCSF IT does not support it. You will only be asked to set up Duo once. After the word “Hyperspace”, you should see your login department. You will be prompted to enter a secondary password. See the latest news on the situation. Click Start setup to continue. If you are a medical center employee, use ucsfmc\username. You will only be asked to set up Duo once. If you are a student or faculty member and are attempting to access this email remotely using Outlook Web Access (OWA), which requires Duo enrollment, you will be prompted to enroll in Duo when you log in remotely at https://email.ucsf.edu. MyAccess. Phishing and brute force attacks are increasing exponentially, and so are the risks that your credentials may be stolen. 10. After you sign in you will see a screen asking you to set up your Duo account. Note to Zuckerberg San Francisco General staff: If you’re using ZSFG's WebConnect, the Duo app is already installed on your phone. Contact the Service Desk online, or phone 415-514-4100. Multi-factor authentication, or MFA, provides added security control. ApeX, (Advanced Patient-Centered Excellence), is UCSFs electronic EPIC based, Medical Record System (EMR) and electronic health record (EHR) system which puts increased emphasis on patient safety and medical error prevention by creating one electronic patient chart thats accessible across the institution, increasing the continuity of care. Duo, the application UCSF has chosen to administer two-factor authentication, is free and available on Google Play and Apple Store. For more information, see our Multi-factor Login Experience page for examples of how Duo works with specific applications. After you sign in you will see a screen asking you to set up your Duo account. APeX (Advanced Patient-Centered Excellence) is UCSF’s electronic EPIC based, Medical Record System (EMR) and electronic health record (EHR) system data dating back to 2012.APeX includes most imported UCare and STOR data. Type https://campussf.ucsf.edu in the text box field. Idea Status: Review Complete. 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